Your Data Security is Our Priority
At FeedB, we understand that trust is earned. We've built our platform from the ground up with security and privacy at its core, ensuring your feedback data remains protected at all times.
How We Protect Your Data
End-to-End Encryption
All data transmitted between your browser and our servers is encrypted using TLS 1.3, the latest and most secure encryption protocol available.
Data at Rest Encryption
All stored data is encrypted using AES-256, the same encryption standard used by governments and financial institutions worldwide.
Secure Infrastructure
Our servers are hosted in SOC 2 Type II certified data centers with 24/7 monitoring, redundant power, and physical security controls.
Access Controls
Strict role-based access controls ensure only authorized personnel can access sensitive systems, with all access logged and audited.
Our Encryption Practices
Encryption Standards We Follow
TLS 1.3 for Data in Transit
All API calls, web traffic, and data transfers use the latest TLS protocol with perfect forward secrecy.
AES-256 for Data at Rest
Database records, file uploads, and backups are encrypted with military-grade AES-256 encryption.
Secure Key Management
Encryption keys are stored in hardware security modules (HSMs) and rotated regularly.
Hashed Passwords
User passwords are hashed using bcrypt with salting - we never store plain text passwords.
Data Storage & Retention
Where We Store Data
Your data is stored in secure, geographically distributed data centers within the United States and European Union.
Retention Periods
Active account data is retained while your account is active. Deleted data is purged within 30 days.
Backup & Recovery
Automated daily backups with point-in-time recovery ensure your data is never lost.
Our Privacy Commitments
We Never Sell Your Data
Your feedback data belongs to you, not advertisers or data brokers.
Minimal Data Collection
We only collect data essential to providing our service.
Anonymous Feedback Protected
Anonymous responses are truly anonymous - even we cannot identify the respondent.
GDPR Compliant
Full compliance with EU data protection regulations for all users.
Data Portability
Export your data anytime in standard formats - it's your data.
Right to Deletion
Request complete deletion of your data at any time.
AI Processing & Your Privacy
When you use our AI-powered features, your feedback data is processed securely. We do not use your data to train external AI models. All AI analysis is performed using privacy-preserving methods, and processed data is not retained beyond what's necessary to deliver insights.